“Digitization is the future of business, and our bank has recognized the need to change the traditional way of banking business in a timely manner, and introduced numerous technological innovations into the daily work with clients” said Petar Jovanović, Deputy Chairman of the Executive Board of Raiffeisen Bank.
“We are pleased that our efforts in the field of digital transformation have been recognized by leading experts in this field” he said. During the decision making, the expert jury took into account, as a basic criterion, the quality of the strategy for attracting and providing services to digital users, the success with regard to training clients to use digital offer, the growth of the number of clients using digital services, the quality of products and services, the benefits gained through digital initiatives, as well as the design and functionality of the website / mobile applications.