As a Knowledge Processing Outsourcing (KPO) company, OIP is headquartered in Scottsdale, Arizona with processing centers in Belgrade and Nis, Serbia. Their expertise lies in the insurance industry, particularly in the Excess and Surplus lines segment.
Outsource Insurance Professionals is a company founded in 2012 by a Serbian-American couple, Alex and Bevin Beatovic. Having the perfect compound of corporate and entrepreneurial knowledge and experience, they’ve decided to up the ante by starting a company of their own. The main principle that’s been deeply rooted within their business philosophy, and is now one of the main principles embedded in OIP’s culture, is growing the people who will grow the business. What started as a home office of five employees is now a company with more than 500 employees. As a Knowledge Processing Outsourcing (KPO) company, OIP is headquartered in Scottsdale, Arizona with processing centers in Belgrade and Niš, Serbia. Their expertise lies in the insurance industry, particularly in the Excess and Surplus lines segment.
To lead by example is easy to say but much harder to practice. Who epitomes this phrase, as not so quietly confirmed by a number of OIP members, is Martina Seferović, one of the first employees and now the Managing Director. Something she’s often found “guilty” of is connecting Serbian, US, UK and Canadian cultures, ensuring there’s a tailored approach to meeting each clients’ needs. Her strategic initiatives and ability to inspire OIP team members by creating a receptive culture of excellence is often underlined as a recipe for success.
Equal opportunity within OIP is prevalent as all employees start their careers in the American Insurance Academy, a company-sponsored education program. After learning the foundation of American insurance, everyone is given a proverbial ladder to climb. Proof that hard work and dedication are rewarded at OIP is Mina Jovanović, Senior Director of Operations. Joining the company fresh from college in 2013, she grew along with the company. When OIP opened their second Serbian office in Niš, Mina spearheaded the company’s expansion, setting a solid base for future growth.
Today, OIP employs more than 500 people and competes in the global market of outsourcing service providers. What differentiates them is the knowledge and expertise that comes from 30+ years of insurance experience. The new generation of insurance professionals received their training directly from the company’s founder, Bevin Beatovic. One of the top students, Snežana Obradović, Director of Finance and Compliance, is a gatekeeper of the high-quality standards on which OIP prides itself. With an amazing eye for detail and a champion of overcoming challenges, Snezana was selected to be on Forbes Financial Council, furthering her contribution to supporting company growth.
“We’re extremely proud of the relationships we’ve built within the community and industry, and incredibly grateful to have employed some of the best and brightest talent in Serbia”
OIP’s values are best reflected through vast charity activities and contributions, not only at the company level but the individuals as well. They have established great relationships with several organizations, consistently giving back to the community. Some of their charitable partners are Osmeh na Dar, Džedajski Pokret, NURDOR, BelHospice, etc. Last year alone, OIP donated dozens of desktop computers to Svetozar Marković Elementary School in Rekovac, along with 500+ New Year’s gifts for children in need across Serbia.
This year marks a decade of OIP’s success. “We’re extremely proud of the relationships we’ve built within the community and industry, and incredibly grateful to have employed some of the best and brightest talents in Serbia,” owners Bevin and Alex Beatovic shared.