UNIQA travel insurance users will now have a special Viber number in the event of a sudden illness or accident abroad, through which they will be able to call the Help Centre from any part of the world.
By activating the new service, UNIQA has become the first and only insurance that enables clients to report damage incurred overseas in this way. “The users of our travel insurance during the summer season refer to around 3,500, and at the year-end and more than 6,000 calls to the Centre in Serbia. The largest number is from Greece, then Montenegro, Germany and Egypt, countries where talks with Serbia can cost several thousand dinars. These costs can be far higher when it comes to distant destinations. It is precisely for this reason that it is estimated that the introduction of Viber will bring significant savings to users on telephone calls. By activating Viber the number of UNIQA wants to make sure that its clients travel carelessly, not thinking about the costs of reporting any damage” says Gordana Bukumirić, president of the UNIQA Insurance Executive Board.